Our clients love us, it’s a fact.
I started working with Nicole after a client of mine wanted to take her website to the next level. She worked within our budget and created a proposal based on our needs at the moment with an option to scale, offers knowledgeable advice on SEO, design, and technology, and is very responsive to all emails, questions, and concerns. I highly recommend her for any local San Francisco business!
The Skin Clinic
Dave describes how Smack Happy Design operates with the caring qualities of an individual while getting a lot done on a larger scale.
Well, first of all, I found Smack Happy on Yelp. Which is important to me to see the other customer reviews. There are so many design firms out there that it’s hard to cut through the clutter. A Google search of “website design San Francisco” would yield too many results so I would need to rely on yelp or a personal reference, and even a personal reference would need to be vetted in some way.
Smack Happy stood out on Yelp because it seems like there was a lot of positive feedback, but most important to me you seemed to be one of the only graphic design firms that worked on their own brand and image. Most other companies have a horrible webpage, and they seem to have worked on theirs as much as they would for your best client. For me, that really said that they cared about what you do. The old adage of “The Cobbler’s Children have no shoes” seemed like a cop out for most of the other companies not to do well for themselves what they claim to do well for others.
The other thing that stood out once I was on your website was their actual work you had done for other clients. The designs were bold, playful, and had touches of uniqueness that personalized every site that I saw. I was happy that every site didn’t look like a recycled template that you had used and just plugged in info for every new client. Their work is really good and there were only a few companies at their level that do work as well as you. I actually got 2 other quotes after meeting with Nicole and both were similarly priced.
During the shopping phase, the communication with Nicole was easy, warm, and energetic. The meetings in her office were great and she is such a kind person who is really invested in the work that she does for each client and that’s apparent. She is also ultra busy (from briefly glancing at her calendar) so I was interested to see what working with her team would be like.
Becka, was great to work with and I loved that we had someone nudging us to get things done, but in a positive way (THANK YOU!) Danielle was great too, we were a bit concerned at first because it seemed like she didn’t get how we wanted the copy to go, but I expressed that to Nicole and by the next meeting things were on track and the copy we received from that point on was great. As far as the design team is concerned, we worked with Marianne for a while who was great, but then my business partner took over as the lead on the project as we had an internal staffing change that took me away from being as active on the website.
Working with the team overall, we were very happy, and I was happy to see that we also got a lot of that personalization at the end of the day on our website, however, I wish they would have pushed the small customized touches more and given us your artistic opinion more often. Sometimes, it felt like it was an inconvenience for us to push the customization agenda.
All in all, your polished image as a company and all the time that Nicole spends engaging really gives them guys an active, eager, and willing attitude and the work speaks for itself. Smack Happy Designs rocked for us and I would recommend you guys in a second.
To the whole team…Thank you for everything!!!
Verducci Event Productions
What made me choose Smack Happy, in the end, was trust. I got it the moment I met Nicole and Danielle followed it up. After that—you guys are pro’s at what you do. We just needed patient prodding in the right direction.
I was referred to Smack Happy Design by a friend and it proved to be excellent.
They have a great team, Nicole and Danielle have outstanding ideas and have a quick turn around time. They completed our site in 2 weeks, helping us thru the process every step of the way, it looks great! Highly recommended.
To be honest, I wanted to go with Smack Happy initially but I was concerned I wouldn’t be able to afford it and I was a bit intimidated. So I went another route and found a 1 person graphic designer who I thought could translate what I wanted into a logo and website. Boy, was I wrong! After several frustrating months and money spent I realized I wasn’t going to get what I wanted. Ultimately I needed to work with a company that I could trust would be able to take my ideas and know how to translate that into a website that was current and resonated with me.
I loved the initial inquiry where I was able to “tell my story” and define what I was looking for. The questions were great and provided a cathartic experience. I felt listened to and I hadn’t even met with you yet! 🙂
Once I did I greatly appreciated the willingness to work within my budget and provide an excellent product and great service. And it was all so easy. I was continually impressed with your online scheduling, billing, etc.
Play It Safe Consulting
Nicole and her team have handled all the design and technical elements of our website ever since we started our business in 2010. They’re proactive and always on top of any upgrades we need as the platforms evolve. We cannot ask for a more responsive team!
In this customer testimonial, Chanda Brewer, the Marketing & HR Director of Capture Technologies explains her positive web development experience working with Smack Happy Design.
Nicole did a great job setup our website. She’s a wordpress expert, did everything from configurations, customize themes, designing the layout, backend php code, frontend js code, css, html, etc. It was great to not have to bounce back-and-forth between multiple people, Nicole took care of it all. I’d highly recommend her to anyone who needs help setting up a turnkey website!
Extremely happy with Smack Happy Design. It exceeded our expectations. We can already see results. Highly recommend Smack Happy Design!!
Nicole is kind, conscientious and quick; when you add that to her talent, well, I don’t know why you would go anywhere else.