Simple & Easy
Our goal is to make sure that all of our clients have beautiful, professional and easy-to-use websites. Part of achieving that goal involves a simple and straightforward process.
As a Smack Happy client you will receive:
– Clear guidance as we go through each step of the process.
– Screen shots and directions clearly explaining answers to your questions.
– A response to your email, text or phone calls within 48 hours excluding weekends, holidays and vacations.
Here is what it’s like to work with us…
We begin with a discussion about your online goal. What does your website need to achieve? Who is the audience we are targeting? Do you have an established brand, or do we need to develop one? How do we best organize your content?
Design and Iterate
Once those details are nailed down, Smack Happy creates three designs for you to choose from. We’ll review them together, select one of the designs. and build on that. It’s possible to do some mixing-and-matching from all three designs. Each client is different, but we can proceed with up to three rounds of revision. We want to make sure that we achieve the right look and feel to represent the brand we’ve defined.
Once you approve the design, we’ll turn it into a custom WordPress theme specifically for you. This way, we can ensure that anyone within your organization can easily add or update your information, services, and products. Using WordPress, you can get rid of the cruft, and unnecessary tools won’t get in your way. We feel that life should be easy — and this includes managing your website.
Content & SEO
Next: the content. In most cases, we’ll add all your provided content for you, or we’re happy to show you how to add it yourself. Either way, we will schedule a training session so that you walk away with a website that you know you can update. We’ll also provide tips on how to structure your content with regard to search engine optimization (SEO). We’re also happy to help organize the site and figure out what kinds of information you should be providing to your visitors.
Testing and Launch!
Once the content is all in place, we’ll look at the website across multiple devices and browsers. We do this to make sure everything looks good, and to test any complex functionality that we’ve set up. Once the testing is complete, we launch the website.
After the project is complete, some clients sign on for an hourly service contract where they can ask us for updates whenever they want. They are automatically billed on the first of the month for whatever work we’ve done, on a fee per-hour basis. We’re always available for questions and will never leave you to figure things out on your own. We’re here to help.