Simple & Easy
Our goal is to make sure that all of our clients have beautiful, professional, easy-to-use, full solution websites. Part of achieving that goal involves a simple and straightforward process.
As a Smack Happy client you will receive:
– Clear guidance from your dedicated project manager as we go through each step of the process.
– Screen shots and directions clearly explaining answers to your questions.
– A response to your email, text or phone calls within 48 hours excluding weekends, holidays and vacations.
– Out-of-the-box solutions that take your project to the next level.
Here is what it’s like to work with us…
Checklist & Kick-off
Every project begins with gathering the necessary information. We’ll send you a list covering everything we need, which includes things like access to your current domain and hosting, websites you like and other requirements.
Next we get organized. We’ll determine the structure of the website, which pages will be included, and what the sub pages will be. This will dictate how the website is built, which is crucial for the next stage. Here is an example of a sitemap.
Prototype & Design
Then we’ll produce a prototype of the website. This will demonstrate the functionality and is void of design. The prototype will allow you to interact with the proposed website, to see how it feels, like a proof of concept. Here is a simplified version of a prototype. When the prototype is finalized, we create a design.
Content & SEO
Next: the content. Content development paired with SEO can be challenging. Our process involves a proactive approach, so your website launches on time and you remain stress-free. We’ll even provide tips on how to structure your content with regard to search engine optimization (SEO). In most cases, we’ll add all your provided content (or the content we developed together) for you, or we’re happy to show you how to add it yourself. Either way, we will schedule a training session so that you walk away with a website that you know you can update.
Testing & Launch!
Once the content is all in place, we’ll look at the website across multiple devices and browsers. We do this to make sure everything looks good, and to test any complex functionality that we’ve set up. Once the testing is complete, we launch the website. Time to celebrate! And set up a training session.
Now that you have a stellar website, we want to make sure it stays alive and in perfect shape! The best way to do that is with a WordPress Support Package, which provides a safe and secure environment that is up 99.9% of the time. This plan allows us to do a number of things to continue to help you grow and reach your goals. We can properly support the site, ensuring all of your content and data remains safe and secure with minuscule downtime.
Other ways we keep your site healthy and secure are by performing yearly website checkups and monthly reporting to catch any out-of-place data dips or spikes. Even more, we can continue SEO and content development by helping you craft content that converts.