Who We Are
Smack Happy Design is a women-led WordPress web design and branding agency headquartered in San Francisco, with clients across the US and beyond. We have been helping businesses build, maintain, and grow their digital presence for 20+ years.
What We Believe
Good work starts with understanding the actual problem. We ask questions, challenge assumptions, and tell you when something will not serve you. Then we build, and we stick around to make sure it holds.
We also happen to have a lot of fun doing it.
Meet The Team
Anna is a web designer/developer and print designer, originally from NYC but currently based in Chicago.
Project Director, refined yinzer, and proud champion of neurodivergent thinking. Making haste slowly since 2007.
Heather is a WordPress-obsessed graphic designer, originally from Portland, Oregon, but since 2013 you can find her in sunny, beautiful Colorado.
As resident Office Manager Maven, Josslyn enjoys keeping the team well-connected with clients.
Marianne is a web designer and developer, sometimes living in Canada, but currently in the North of England.
Nicole is the fabulous owner of Smack Happy Design and has been designing and coding websites since 1998.
Ruben van Engelenburg is a full-stack web developer working from Los Angeles.
Viktor is a full-stack web developer from Athens, Greece who loves turning ideas into reality.
Our Culture
Unfortunately, we do not have a ping pong table. We do have values that shape how we work, how we communicate, and how we show up every day.
People First
Trust, Respect & Security
We know we can count on one another, we can be vulnerable and we can be open. We speak to each other kindly and with care. We talk it through when issues arise and never speak behind each other's backs.We build an environment where people feel safe being honest, especially when something isn't working.
Diversity & Inclusion
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We have more to say about it on our diversity and inclusion page.
Teamwork & Collaboration
Sharing and brainstorming are the foundation of our work together. We ask for help when we need it and we are compassionate to others who ask us.
Humor, Fun, Friendship & Family
We always try to bring joy to our work and the time we spend together. We help one another through acts of kindness and by bringing optimism to difficult situations. Many of us have been on this team for years. That builds real relationships, not just working relationships.
Do Good Work
Quality & Excellence
We lift each other up and through our work together, bring out the best in one another. We take pride in what we do and always aim to deliver our best.
Integrity, Authenticity & Humility
We stay true to who we are, we are ourselves and accept and embrace one another. We always speak the truth. What we promise is what we deliver. And we speak up when we need help. We don't pretend to have all the answers. Asking for help isn't a weakness here, it's how the work gets better.
Accountability, Responsibility & Reliability
We’re committed to our work, our clients, and each other. We show up, we own our mistakes, we learn and we grow. We are truly responsible for our actions and outcomes and own everything that takes place in our work and our lives. Clients and teammates should be able to count on us to follow through, every time, not only when it's convenient.
Making A Difference & Usefulness
Together we can do so much more to change the world for the better, one project at a time. Through our clients’ success we also succeed. A project is successful because it works for the people using it.
Keep Growing
Creativity, Curiosity & Vision
Discovering new and original ideas fills us up and keeps us on a path of knowledge and growth. We learn from each other and help bring out the most imaginative results together. We don't just solve the problem in front of us. We think about where a client is headed and build toward that.
Efficiency, Resourcefulness & Simplicity
We’re always looking for ways to improve our processes, tools, and operations. We are flexible and able to change if what we’re doing is not working. We look for ways to do more with less and stay on a path of constant and never-ending improvement and innovation. The simplest solution is usually the right one. We'd rather solve a problem cleanly than dress it up.
Adaptability, Resilience & Perseverance
We get knocked down, but we get up again!
Show Up, With Heart
Gratitude & Balance
We always say thank you and show appreciation for one another when helping each other out or doing a good job.
We encourage each other to take time for ourselves and recharge as necessary. Learn more about our four-day workweek and why we're closed to the public on Fridays.
Compassion & Empathy
We understand that our clients and our teammates are navigating real pressures, real deadlines, and real stakes. We meet people where they are, without judgment, and with genuine care for what they are going through.
Community, Impact & Connection
We believe good business and good citizenship are not separate things. How we show up in our communities, who we support, and what we stand for beyond client work matters to us. This is something we are actively building and you can learn more about it on our Community and Impact page. This work is better when we're not doing it alone. We build real connections with clients and with each other, not just transactional ones.