FAQs

Accessibility

Questions about ADA compliance, accessibility audits, remediation, and making your website work for every visitor.

AI

About AaaS (Artificial Intelligence as a Service), how we use it, and what to consider before incorporating it to your project or workflow.

Brand Identity

Questions about what a brand identity includes, when you need one, and what the process looks like.

Care Plans

Questions about ongoing website maintenance, hosting, security, updates, and the support plans available after your site launches.

Design

Questions about our web design process, what’s included in a project, timelines, and what to expect from discovery through launch.

Getting Started

Questions for people thinking about a new website project but not sure where to begin.

Graphic Design

Questions about design projects, turnaround times, file formats, and how to work with us.

Logo Design

Questions about logo packages, concepts, revisions, and what you get at the end.

Marketing Support

Questions about what we cover beyond your website, how support hours work, and what to expect.

Migration

Questions about moving your website to a new host, platform, or provider without losing your content, SEO, or sanity.

Pricing

What affects the cost of a website project and what to expect when it comes to budget.

Recovery & Repair

Questions about fixing broken sites, recovering lost access, and getting your website back on its feet.

Support

Questions about website updates, bug fixes, troubleshooting, and how to get help when something breaks or needs attention.

Website Glow-Up™

Our Glow-Up service gives small businesses and entrepreneurs a professional WordPress website on an accelerated timeline.

WordPress

Questions about WordPress as a platform, how it works, why we use it, and what makes it different from DIY builders.

Working With Us

What to expect during a project, how we collaborate, and how we handle the things that come up along the way.