Love working with Smack Happy’s team. I’ve worked with Jessica, John and Nicole. They are very responsive and work fast at meeting deadlines. My organization has been using them for years and we love all that they do. Would highly recommend!
My firm hired Smack Happy to help us redesign and refresh our outdated website. Danielle Iera was our project manager and she held our hands throughout the process. Danielle and her team helped us develop special interactive pieces that are unique to our website, hired a wonderful photographer to update our staff portraits, and overall just kept us on track and budget. We’re thrilled with the results!
I’ve been working with the team at Smack Happy Design for over a year and will never use another web design company. They’ve helped our company launch 2 websites over the past 2 years and we’re incredibly happy with the results of both. They’re the most hands-on, creative and helpful team I’ve ever worked with. They are all communicative and collaborative – I’ve learned so much from SHD. I couldn’t recommend their services more.
Just an amazing experience from start to finish. Smack Happy built my company logo from scratch and I was so impressed with how attentive they were to every little detail in the process. They blend creative design with professional, prompt responsiveness. They met every deadline and created a beautiful logo without much direction from me – yet they were still able to understand my vision. Highly recommend that you work with them.
The whole experience of building the new website [with SHD] was so rewarding. It felt like it was a partnership!
I’ve been working with Smack Happy for the past nine months and love the new website they’ve built for us! It’s an investment, for sure, but I feel that having their support, and the knowledge that they’ve got it covered when it comes to hosting, any sort of website problems that arise, AND design is a huge huge weight off my shoulders and well worth it. Working with Danielle, Nicole and Victor has made a big difference in my business and I would recommend them to anyone!
After receiving a recommendation from the San Francisco Chamber of Commerce, I hired Smack Happy Design to design a new website for Espetus Churrascaria Brazilian Steak House.
I was impressed with the work they did for the Chamber and was confident they would do a great job for us as well, and I was right!
Their customer service, professionalism, and quality of work are impeccable. I learned a lot along the way… Not only they have the technical skills to develop an exceptional website, but they also have an excellent project management approach. The planning, execution, and closing happened smoothly. They are quick to respond to all requests and set realistic outcomes.
I am happy with their work and do recommend them!
I am a big fan of Smack Happy. The Japan Society is a small NPO with no in-house website management. Smack Happy really turned our online presence around! We worked closely with John and we appreciate how very responsible he is and how quickly he orchestrates results!
Before approaching Smack Happy, the backend of our website was in a really bad state. Our website had been hacked, and redirected to pornographic website(s). Our website just wasn’t secure. Our previous website services provider couldn’t figure out how to fix our website, even after many requests. Smack Happy effectively fixed our backend issues and finally brought our website to where it needs to be!
Smack Happy also tackled issues with our e-commerce platform. The Japan Society provides Japanese language class information via an e-commerce site. In the past, this site was displayed as “Not Secure” and we were unable to fix that. Smack Happy quickly fixed this issue and kept the site in healthy condition.
Another outstanding service Smack Happy provided us is helping us in migrating another unstable email provider to G suite, very smoothly. We just don’t have any issues now.
We also recommend their SEO services. The list could go on. The bottom line is, we feel safe with Smack Happy.
I needed some help with our website so I asked a marketing savvy friend for a recommendation. That’s how I was introduced to Nicole. After an introductory call, I knew I was in good hands. Nicole graciously (and quickly!) took on all the tasks that I needed help with. I was able to launch our site on time. Without her, that just would not have happened. She’s super responsive and knows her stuff. It’s been a top-notch experience working with her and her team. Looking forward to a long working relationship with them!
I cannot thank Nicole enough for her advice on SEO, keywording and the details behind the whole operation of running a website. There is so much more behind the scenes than I imagined and Smack Happy knows all the details. Having a beautiful website is great, but managing and maintaining is just as important. Thank you Nicole!
Nicole and her team continue to be amazing. They did a bang up job getting our site put together and it has been running like a top ever since. A huge help was that she helped educate us how to use our site so we’re not in a situation that we constantly need help. Yet, she continues to be really quick to respond when occasional questions pop up. I do not hesitate to recommend SHD to my friends and clients!
As we reflect on the experience of working with the team at Smack Happy Design, a number of things come to mind. We were very happy with their attentiveness, how they listened to what they were saying and tried to implement it, and how their team was very knowledgeable in our design of the website and customer service. We are not always easy to deal with and really appreciate how they took care of us. Our biggest takeaways from this are the fact that we don’t feel the relationship is over, we want to continue our relationship and we LOVE THE WEBSITE.
Key Highlights 10/10 – Their customer service was “off the charts.”
Every meeting we had was super productive and we felt like they guided us throughout the whole process, with lots of explanations.
We LOVE the website!
What’s more, is that our industry is a bit challenging. So, having an amazing website that enables people to leave our website with the feeling that we are legitimate and inspiring gives us confidence that people truly want to actively participate with us. We now feel more professional about hiring new team members and having the ability to share what we’re all about with our audience.
One thing that has transformed for us from the beginning of this project was that we went from having the need for a website to now we need to begin promoting it. Our friends are truly impressed. It feels official that we’re finally in business again.
John Surratt represents Smack Happy Design in the Portland, Oregon area, and he is wonderful to work with. John truly cares about his clients and about their outcomes when it comes to all things web- and web design/development based. John is knowledgeable about what he does and also takes the extra time to get to know his clients. From what I’ve seen, pretty much everything Smack Happy touches is golden. They pride themselves on top-notch work, professionalism, and savvy. They go the extra mile to meet their clients’ needs. If you’re considering hiring a web designer or seeking a developer, or you just need to tweak your WordPress site, or update/maintain, then look no further than obtaining a quote from Smack Happy.
I wanted to pass on my personal thanks to the Smack Happy team, specifically John, Ruben and Corina. It was great fun learning and working with everyone on getting our very first payment system and page up and running! The work they did
and services provided in ensuring all options were outlined and relevant solutions were carried out, ensured that this project was a success. Thank you all.
What I like best about working with the SHD Team is that they never do what I tell them to do. Instead, I get thoughtful questions to the heart of what I am after along with multiple paths to achieve the target result with what I need to think about in order to choose between them. The result has been a significant upscaling of my internet presence, improved response rates (the fastest in-bound call from someone who would otherwise never have thought to call came within seconds of a recent post).
SHD really cares about what they do…and about me and what I do. It’s a partnership. I have never had anyone get into my head, and so effectively put into language audiences can understand, what it is I have to share.
I recommend the entire SHD Team without reservation.
Smack Happy is a scrappy agency that hustles. They have incredible account managers who are responsive problem solvers.
John was so responsive, kind and understanding. John also has a remarkable way of working with customers and ensuring we feel taken care of. He communicates clearly and well and is upfront when budgets are tight and/or going over. He busts his tail to be a problem solver and I appreciate that immensely. Also, I knew I would not be able to be involved with the details and I needed to know Heather would have someone to work with.
We had a goal of drafting and creating an entirely new corporate web site in 6 weeks from scratch. We hit our deadline and unveiled a site that is beautifully designed, has incredible integrations (Salesforce.com Pardot, etc) and is optimized for SEO.
Highly recommend. Would hire again.
Danielle is wonderful to work with because not only is she great at what she does, she also cares deeply about your success!
She has gone ABOVE AND BEYOND for me and I feel so grateful to have her on my team. She has helped me to break out of my comfort zone, go after my dreams and follow my heart. Thank You, Danielle!
I am so pleased with the level of professionalism from John. His communication and professionalism are truly rare during a time that people seem to have lost the art of caring.
The quality of work provided by Smack Happy has me sending all of my fellow businesses to them for their websites.
I enjoyed working with Smack Happy and their team from start to finish of the project. Their thorough process, and collaborative team made it possible to develop a highly polished, well designed website from scratch. I strongly recommend their team and look forward to working with them again.
It’s been great working with Danielle at Smack Happy Design, a boutique Web design firm. She is very responsive to site update requests and knowledgeable about a variety of Web site platforms as well as incorporating and validating analytics to ensure we can track my client’s visitor behavior on their Web pages, or identify broken links early on if/when that ever happens.
I highly recommend Smack Happy Design!
Nicole is an awesome designer! I was in a pinch to change the look and feel of my website and Nicole came through. She was so easy to work with. She provided me great options. I highly recommend Smack Happy!
Nicole and her team just wrapped up a website redesign for a key client and she did an amazing job on the redesign, managing the client’s needs and changes, and kept on top of the project from beginning to end. If you want a talented, competent team to create the site, you’ve found the right company to make it happen. I look forward to the next project with Smack Happy! Nicole, thank you, you and your team are awesome!!!
Nicole was a pleasure to work with as she designed our social networking website. She took the time to fully understand our idea and perfectly made it a reality. Also, she gave multiple preliminary designs and allowed us to pick what buttons, backgrounds, etc. that we liked best.
She is always quick to respond to our requests and is super flexible about changing things.
She is also extremely diligent and hits every deadline, which can often be a problem when hiring web designers.
I highly recommend using her; you won’t be disappointed.
I have a small business in San Francisco and an even smaller budget for social media and website help. I have been working with Danielle at SmackHappy for a few months – what a great experience! She is responsive, has great ideas, initiates smart updates to my social media accounts and is fun to speak with! Thanks Danielle! I highly recommend working with SmackHappy!