Wordpress support & website maintenance

Keep your site healthy, secure, and stress-free.

We keep your website updated, protected, backed up, monitored, and running at peak performance so you can focus on the work that grows your business.

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We step in where your bandwidth ends.

Everything is changing, all the time, and most teams (understandably) don't have the time, knowledge, or desire to stay on top of it.

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Risk Multiplies

When your site is out of date or unmonitored, it becomes vulnerable to hacks, crashes, slowdowns, and broken features. Maybe your dev disappears when you need them the most. You don't need that shit. We got you.

how it works

Learn + Assess + Set Up + Maintain

= a healthy website.

Support shape

Learn

You let us know what's going on. Having issues? Outgrown your current host? Just don't have time to deal with it anymore? We start by understanding your situation.

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Assess

We do a full assessment of your current site. If there's a migration or hosting change involved, we evaluate compatibility and fit. For all plans, we check for anything that needs cleanup before we take over.

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Set Up

We clean up what needs attention, onboard your site, and if you're on a hosted plan, migrate you to Pressable. Everything is configured, tested, and ready before we flip the switch.

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Maintain

Your care plan begins. Weekly updates, daily backups, monitoring, reporting, and a dedicated support specialist who knows your site. From here, we keep watch.

Learn

Quick & Hassle-free

I was very, very pleased working with Smack Happy. They delivered what they promised on pricing, timeline, and had some great suggestions for my new website. Since the launch, whenever I have changes/updates they take care of them quickly and hassle free. A project I procrastinated and was terrified of tackling went off without a hitch. Smack Happy is it for me, they are my website shop now. If anybody is looking for a new website, or WordPress maintenance, they should definitely hire Smack Happy!

Peter, Owner - Navera Group

Assess

Responsive & Knowledgeable

The team is very responsive to site update requests and knowledgeable about a variety of website platforms as well as incorporating and validating analytics to ensure we can track my client’s visitor behavior on their web pages, or identify broken links early on if/when that ever happens. I highly recommend Smack Happy Design!

Kevin, Owner - KF Brand Studio

Set up

Feels Empowered

The response time is probably what I'm most happy about when it comes to working with Smack Happy Design. When something happens or if I have a question, I feel like it gets handled almost immediately.

Everyone I've worked with has always been very easy to talk to, and very professional.

Kristen, Marketing Director- Skudo

Maintain

Secure & Updated All The Time

Smack Happy kept us on track during our website build process, sent reminders, and provided helpful tips at each step. Now that our website is up and running, the maintenance plan gives us ease of mind knowing that our site is secure and updated all the time. Thanks for the amazing customer service!
Kim, Office/HR Manager - Boyett Construction, Inc.

Questions about our plans?

Find your care plan

WordPress Support Plans

Maintain
Hosted Most Popular
Growth
Best For
You have hosting and just need someone keeping things healthy
You want everything under one roof: hosting*, maintenance, and reliability
*If you will handle maintenance on your own, we can accommodate hosting only (billed yearly only) - just ask!
You want maintenance, hosting, plus hands-on support for updates, design, content, or strategy
Monthly
$110
$210
Custom
Setup
$199
$299
$299
Weekly Updates
Preventative Maintenance
Daily Backups
Uptime Monitoring
Monthly Health & Performance Reports
Link Monitor
Tutorials & Training Videos
Hosting
SSL Certificate
Site Protect (Patchstack)
Add-on ($8/mo)
Included
Included
Auto Checkup & Review
Add-on ($20/mo)
Included
Included
Premium Plugin Licenses
Included
Included
Support Hours
1/2 hour for simple text updates
1/2 hour for simple text updates
Starts at 2 hrs/mo
Scalable Pricing

The starting point

WordPress Website Assessments

Not Hosting With Us
Hosting With Us
Need a Deep Dive? If This Sounds Like You...
Best For
You're staying on your current host and just want ongoing care
You're moving your site onto our hosting as part of your Care Plan
Your site's been hacked before, came from an unknown setup, or a scan already flagged something
Assessment Fee
$99
$99
$600
What We Check
Console errors, malware scan, plugin review, performance, responsiveness, SSL, broken links, and a quick UX pass
DNS and nameservers, email routing, WP admin (theme, plugins, users, pages), filesystem and database size, FTP access, and ecommerce readiness
Full malware and backdoor scan of your files and database, core and plugin integrity, configuration hardening, exposed backups, and investigation of any prior compromise
What You Get
Recommendations at a Glance: critical, important, moderate, and housekeeping
Migration readiness notes, so the move happens without surprises
A full written report with a prioritized action plan
Credited Toward Setup?
The $99 assessment fee will be applied to your setup fee, which is usually $199 depending on the Care Plan you choose. If you decide to work with us and we decide to work with you, there will be an additional invoice of $100 for setup. If further work is needed, we'll provide a specific estimate before starting, billed at our standard hourly care plan rate.
The $99 assessment fee will be applied to your setup fee, which is usually $299 depending on the Care Plan you choose. If you decide to work with us and we decide to work with you, there will be an additional invoice of $200 for setup. If further work is needed, we'll provide a specific estimate before starting, billed at our standard hourly care plan rate.
This fee covers the assessment, the report, and any quick fixes we can complete within that time. If further work is needed, we'll provide a specific estimate before starting, billed at $200/hr. This is separate from Care Plan enrollment: if you choose to move forward with an ongoing Care Plan, that comes with its own setup fee of $199 or $299, depending on the plan you choose.

FAQs

why smack happy?

Without the bee colony, a honycomb is just wax.

A honeycomb is engineered to last. Worker bees cycle through jobs every single day: cleaning cells, capping honey, sealing cracks, regulating temperature, removing threats.

The structure is only as good as the daily work that keeps it functioning, and that's what a care plan is for.

Plugins update, security threats evolve, and technology moves constantly. Similar to the bees, we show up consistently, run the updates, check the goods, fix what needs fixing, and keep things running smoothly.

Make that honey, money...or something like that.

Responsive by Default

In 60% of our client testimonials, responsiveness comes up unprompted. Quick replies, same-day fixes, and consistent follow-through across the life of the project.

Quality: No Notes

50% of our clients specifically mention the visual quality of their finished site. The work speaks for itself, and they hear about it from their own customers, colleagues, and peers.

Patience & Rigor

45% of our clients mention patience. 35% call out our project management by name. We guide the build so our clients can focus on their business, not their website.

Worthy Recommendation

65% of our published testimonials include an explicit recommendation telling other people to hire us.

Listening First

40% say the thing they valued most was being heard. We learn the business before we start designing for it.

By the way...

This analysis came from identifying patterns across 150+ client-published reviews. Our bees must be doing something right.

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Talk to a Human WordPress Expert

Decision paralysis? We can help you choose the right plan.

We're excited to learn more about you!

Use Cases

Real Problems Solved

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The Website That Went from Hacked to Secure & Stable

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The Acquisition That Needed to Move Platforms Without Losing Ground

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The Recruiting Firm That Learned What (Some) Hosts Are Really Like

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The Nonprofit That Couldn’t Edit Its Own Website

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