SMACK HAPPY BLOG

Choosing A Cheap Web Designer Puts Your Business At Risk

Over the years, a couple of my best clients have gone with the cheapest website design solution—whether it’s the cousin, the friend, or a referral from a business acquaintance who knows how to create websites. Most of these “solutions” have a common theme. The web designer is great at first and begins to set up…

Choosing a cheap web designer puts your business at risk — smack happy

Over the years, a couple of my best clients have gone with the cheapest website design solution—whether it’s the cousin, the friend, or a referral from a business acquaintance who knows how to create websites.

Most of these “solutions” have a common theme. The web designer is great at first and begins to set up their website—but then a combination of four problematic things begins to happen.

Signs of A Bad Web Designer

  1. The site doesn’t look like the client wants it to. Then, they are frustrated because the web person isn’t getting it.
  2. It doesn’t work right and the web designer can’t make it work.
  3. The client can’t get in touch with them anymore.
  4. The web person just doesn’t respond to emails or phone calls.

This is just the tip of the iceberg.

Choosing The Right Designer For You

Your website is the most vital piece of marketing you can have for your business. When your website is improperly designed and/or managed—you run the risk of losing thousands of dollars, many potential customers, and your online reputation. Avoid these risks by NOT choosing a web designer to create or update your website based solely or mostly on a low price.

Choose an experienced, well-rounded team of marketers, developers, designers, coders, and strategists that are more like an extension of your business. They care about the success of your website. A more experienced team may cost more than your cheapest solution but ensures that your target audience is taken care of and keep your risk/cost low in the long-run. [And] when your audience is happy—everyone is happy.

Ideally, your target audience should:

  1. Arrive at your website for a specific reason.
  2. Get the answers to their questions regarding your product or service within a reasonable amount of time.
  3. Know exactly where to go if they require more information, and [finally]…
  4. Feel that the website has provided them with some overall value, and a good experience (so they keep coming back).

In the past, this is the point where I step in. A customer sends me an email to ask if I can help and take over their WordPress website project. So I say, “yes” and swoop in to save the day. I end up solving many of the problems, alleviating any frustration, and making my customer very happy. In many cases, the client actually ended up paying just as much for the project as they would have if they had hired me to begin with.

While I am more than happy to do this for people, it is much easier to be a part of the project from the beginning.

If you’re looking for more information on what to look for when deciding on who to choose to design or update your website, download Smack Happy Design’s quick and helpful reference guide on
What Not To Do While Searching For Your Website Design Partner:

Nicole Hanusek

Nicole Hanusek

Nikki Stormborn of the House Smack Happy, First of her Name, the Custom Coded, Queen of the Designs and the First Website, Nichole of the Great List of Typos, Breaker of Rules, and Mother of Puppies.

I've been designing and coding websites since 1998. Yep, that's before the Internet was popular! I currently live in San Francisco, but I started out in Cleveland, OH. In college my major was illustration and one day I was working in the computer lab and my colleague was looking for jobs in our industry. I thought to myself, "I should probably do that too!" So I sent my resume to every place that offered graphic design positions in my area. I interviewed at a web consulting company, and the owner asked me why I wanted the job. I didn't even know what the job was! He hired me anyway, and on the first day, the Art Director handed me a thick book and said, "here, learn HTML." And so I did, and here we are. I'm hooked.

What I like most about building websites is that I get to be creative visually and solve problems. Growing up, I was a huge fan of math and science, so the coding part of the job scratches that logic and trouble-shooting itch. I get to partake in the artsy side and analytical side - the best of both worlds!

My goal is to help make everyone's life easier. By building easy-to-use websites, I can help my clients, as well as their clients.