Answer:
We would hate to lose you but we know that plans change or financial needs have to be adjusted. In the case that you do need to cancel, send us an email with 30 days lead time, and we’ll stop your next payment right away. If you cancel your support and we host your website, we can discuss if you want to stay with us or migrate away to a new hosting provider. While we do not provide support for this process, we will provide you with a very detailed, transparent offboarding document to help with this transition.
Still have questions?
We're easier to talk to than a FAQ page.