USE CASE

The Website That Went from Hacked to Secure & Stable

A client came to us after inheriting a site that looked fine on the outside but was crumbling behind the scenes. Instead of a patchwork fix, we did a full migration to a clean install.

The Setup

The client came to us with a site inherited from a previous developer. On the surface, it worked. Underneath, it was running on an unsupported theme, stacking conflicting plugins, and showing signs of unauthorized access. Files were being edited. User accounts were disappearing. Emails were being spoofed. There was no maintenance plan in place and no reliable backups.

The Problem

This wasn’t one issue. It was a pile of deferred risk that had been quietly compounding. The theme couldn’t be updated or patched. Overlapping plugins created security gaps nobody was monitoring. Without hosting or maintenance support, the client had no safety net and no way to know how exposed they actually were until things started breaking.

Our Approach

We started with a full 360 assessment, auditing the site top to bottom to surface the unsupported theme, risky plugins, and potential backdoors. We cleaned up business details, removed suspicious user accounts, and addressed the compromised files. From there, we executed a strategic migration to a clean WordPress install, giving the client a fresh, supported foundation with none of the inherited vulnerabilities carried over.

The Outcome

The migration was completed within one week of approval. Email security risks were resolved, restoring trust in the client’s digital communications. The site now runs on a stable, supported stack with proper maintenance in place. No more guessing whether something is quietly breaking in the background.

In Their Words

They love us. They just haven't put it in writing yet.